Refund policy

At Sonoforma, we take great care in crafting, packaging, and delivering your orders. However, we understand that some products may become damaged during transit due to external factors. Therefore, we recommend that you personally receive your delivery and carefully inspect for any damages.  If goods are damaged during shipping or present factory defects, we offer product repair, replacement and/or refund options.

Return Policy

Satisfaction Guarantee

If you are not satisfied with your purchase, we can offer a refund (minus the value for shipping) within 7 days from receiving the product. A restocking fee of 15% based on the retail value of the item will be applied to cover return shipping costs.  All returned items will be subject to 15% restocking fee and shipping is non refundable.

Customers are responsible for retaining original packaging or supplying their own equivalent packaging for all returns.  The item must be in pristine condition to issue a refund.

To start a return, you can contact us at info@sonoforma.co